A Relational Health Audit uses the Relational Proximity tool, an evidence based audit tool designed to assess key relationships within and across organizations or systems of care. Those relationships can be between individuals, groups, organizations or systems of care. The tool, developed over more than 15 years of research and practice, has been tested in a wide variety of organizations and contexts, and enables both parties in a relationship to develop and pro-actively manage their key internal/external relationships. It’s use, which has been seen to lead to improved relationships and performance, offers a guide and effective mechanism for identifying and chrystallising key issues that can then be used for a structured dialogue between both parties on how to improve relationships.

The tool covers 5 dimensions of relational health:

  • Directness (communication)
  • Continuity (shared history)
  • Commonality (shared values/purpose)
  • Multiplexity (understanding)
  • Parity (fair use of power)

WSP use the RHA tool under licence from Relational Research. It can be delivered as a discrete audit to enhance focus on a specific issue or question, or as part of a wider service redesign or quality improvement review. If you interested in having an audit or would like to know more please contact us.

RHA projects undertaken by WSP

WSP has undertaken a number of bespoke projects in recent years that have included a relational health element. These include:

  • Economic Evaluation of Palliative Care Co-ordination Systems (click here for more information)
  • Assessing the impact of changes in Trust Quality visit arrangements in the East Midlands (click here for more information)

We are looking to research and pilot the use of the Relational Proximity tool within GP Practices to explore individual clinician/patient relationships as an aid to improved patient care, CPD for clinicians, and enhanced quality review for Practices. For more information please contact us.

The new Health and Wellbeing Boards, with a key role in driving a genuinely collaborative approach to commissioning across health and social care, can also benefit from the RHA approach as they seek to develop effective relationships that enhance wellbeing.